HOW CAN WE HELP YOU?
Search our FAQ and find your answers
Product & Design
What types of stamps do you offer?
We create custom rubber logo stamps, personalised rubber stamps for packaging and marketing, eco-friendly self-inking logo stamps, clay & soap stamps, embossers, as well as popular choices like library stamps and wedding stamps—all crafted by hand with care and professional design flair.
I’m not sure what stamp size I need?
The size of the stamp depends on what the stamp is being used for and how prominent you want your stamp to be on the item. The best way to decide on the size of the stamp is to measure it out on the object itself and select a size from the dropdown menu closest to it. You can always leave me a message in the notes to seller box during checkout stating the exact size you would like. After you've made your purchase, I can send you a digital proof of the stamp that is 100% true to scale so you can double-check the size and see if you are happy with it.
How to insert the die into my embosser?
Here is a handy little video to show you how to insert it correctly:
https://www.youtube.com/watch?v=vGI7jL5iQC0&feature=youtu.be
If you do experience an uneven impression, it is often due to the plate that is inserted incorrectly into the embosser. Please send me some pictures of the embosser plate itself and the impression you are trying to make, and I will have a look if the above did not work.
How do I upload my logo or artwork for a stamp
You can upload your artwork directly on the product listing when placing your order. We accept almost any file format (JPEG, PNG, PDF, AI, EPS, etc.) — the most important thing is that it’s high quality so we can produce a crisp, professional stamp. If you’re unsure whether your file will work, just send it over and we’ll check it for you.
How long do self-inking stamps last?
They should give you around 2,000 impressions. When the pad runs dry, you can easily purchase replacement pads from our accessories range.
Can I stamp on fabric?
Absolutely! Use a handled wooden stamp along with one of our VersaCraft ink pads designed for fabric. For durability, heat‑set the ink after stamping to make it machine‑washable.
Are your stamps made in the UK?
Yes—Absolutely! We ship globally from both our UK and US facilities, ensuring quick delivery wherever you are.
How do I clean and look after my rubber stamp?
To clean, avoid running water over them or submerging them—this can damage the adhesive. Instead, tap the excess ink onto scrap paper or use a specialised stamp cleaner.
Will my design be the full size of the stamp area?
We make all stamps to the full size of the stamp size ordered unless a specific size is added in the order comments section at the checkout.
Please note we can only make them within the proportion of your image. So if you select a 50mm x 30mm stamp for instance and your design is 50mm x 25mm then we will make the design 50mm x 25mm without stretching the image out of proportion.
I need a specific size stamp, how do I request this?
Please choose the stamp size closest to what you need. For example, if your design is 38mm, select 40mm (not 30mm, as that would be too small). Then, add the exact size you’d like in the Notes to Seller box at checkout.
Which part of my logo will be the stamped / embossed part?
As a rule of thumb, we work with positive and negative space in artwork: the black or dark areas of your logo are what will appear when stamped.
Do you offer discounts on large volumes?
We do yes, please contact us with your requirements to aboutyoustationery@gmail.com
I am unsure if my design will work as a stamp?
We can convert approx 95% of logos into stamps, our engravers are top of the range and will pick up very fine detailing and we will always contact you if there is ever an issue with your design.
Do rubber stamps come with ink pads?
Only our stamp kits come with an ink pad, otherwise, all our ink pads are sold separately.
Shipping & Returns
What is the processing time?
Processing time for the stamp is 1-3 days after receiving confirmation of your proof(if requested).
Shipping times for the UK are 2-4 working days.*
Shipping times for the US are 4-9 working days.*
During checkout you will receive an estimated time of arrival based on your area.
(*Delivery time may vary within your area.)
I need my stamp urgently
We offer an express delivery service on all orders placed before 12 pm during checkout. Please make sure to select the correct shipping profile.
Can I cancel or modify my order?
Orders must be cancelled or altered within a few hours of purchase. Because we begin production the same day, changes beyond that window are not possible.
What is your return policy?
As our items are personalised just for you, we do not accept returns unless the product is faulty. If an item arrives with an issue, please get in touch right away so we can make it right.